F.A.Q.

Frequently Asked Questions

1. How do I create an account on this website?

Answer: Accounts are created by the admin for each union representative. Once an account is created they can login to the software from login screen.

2. I forgot my password. How can I reset it?

Answer: You can reset your password by clicking on the "Forgot Password" link on the login page. Enter your email address, and we'll send you instructions on how to reset your password.

3. How can I update my profile information?

Answer: After logging in, go to your account settings or profile page. Here, you can edit your personal information such as name, email address, and profile picture.

4. Are my personal details secure on this website?

Answer: Yes, we take the security of your personal information seriously. Our website uses encryption technology to protect your data during transmission. Additionally, we do not store sensitive information.

5. What browser is best for viewing this website?

Answer: Our website is optimized for modern web browsers such as Google Chrome, Mozilla Firefox, and Microsoft Edge. Using one of these browsers will provide the best experience.

6. How can I contact for support?

Answer: You can reach our customer support team by emailing fefkafederation@gmail.com or by using the phone number on our website. We aim to respond to all inquiries within 24 hours.

7. How can i see the status of my complaint?

Answer: You can visit the link provided during complaint registration for checking the latest status of your complaint.

8. What is the process for reporting a concern or complaint?

Answer: You can contact your respective union office to register a complaint.

9. Can non-members attend association events or access certain resources?

Answer: Some events and resources may be open to non-members, depending on the association's policies. Information about non-member access will be published on medias.

10. How can I make a payment to association's initiatives?

Answer: You can use the qr code on the contact us page to make a UPI payment to the association.